Customer Rights

The customer is our most important reason for existence.
We believe that all customers have the right to receive quality service.
We put ourselves in the customer's shoes, always identify their needs, knowing that they deserve to be taken care of, and strive to provide what is needed in line with their needs.
We strive to create the satisfaction of all our customers and to ensure that our customers feel that "Green Holding thinks, creates and does for me. We continue our activities by recognising that we are obliged to ensure that our customers say "I feel safe at Green Holding".
As the first condition of customer satisfaction, we inform the customer on time and direct them to the right person or channel.
Depending on customer satisfaction, we act with the awareness that a customer who can bring in new customers is also likely to lose them.
We recognise that customer satisfaction is the most important condition for making a difference, standing out in the competitive environment, growing and making profit.
We recognise that all customers have the right to complain about the products and services they use.

Green Energy Customer Rights